Technical & Performance Issues
Last updated: March 9, 2026
How to resolve technical issues
General Technical Errors
Examples: error message when running a prompt, empty or incomplete outputs
How to resolve:
If you receive a non-specific or temporary error, try rerunning the prompt.
Refresh the page and rerun the analysis if the issue appears UI-related.
If the error persist, please contact Nume Support for assistance.
Onboarding and Response Time
Examples: onboarding duration, how long analyses take to complete
What to expect:
Initial setup typically takes 5–10 minutes, followed by a launch process that can take several minutes to a few hours, depending on data volume and system complexity.
If response times seem significantly longer than expected or errors persist, Nume Support can help investigate potential data or system-level issues.